FAQ'S
What are the Available Payments?
- Visa
- Mastercard
- American Express
- Afterpay
What if my footwear is damaged on accident?
Unfortunately, our 3-months limited warranty does not cover accidental damage. The warranty covers manufacturing and material defects for up to 3 months from the date of purchase. Normal wear and tear, water damage, and damage the occurs due to mistreatment of product are not covered under the warranty.
Accidental damage includes, but is not limited to, damage caused by pets, direct heat, food, arts and crafts supplies, inclement weather, natural phenomena, playground equipment, etc.
Accidental damage includes, but is not limited to, damage caused by pets, direct heat, food, arts and crafts supplies, inclement weather, natural phenomena, playground equipment, etc.
What Is the Snuggi Sandals return policy?
 To be eligible for return, your Snuggi Sandals products must meet the following criteria:
– Purchased within the last 30 days
– Be in a new and unused condition
– Be sent back as a complete pair
All returns must be approved by our team before shipping the product back to us. A refund will not be given if failed to do so.
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What is the cost of shipping?
Not a cent! We ship all orders by free standard shipping (with tracking).
I received the wrong size, what do I do?
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Ship it back to us, send us the tracking information, once the tracking updates we will send you a new one.
How do I cancel my order?
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If you want to cancel within 6 hours of your order being placed email us the reason for cancelling with your order number and we will cancel it. If your order has already been processed, you will have to wait until you receive it, then ship it back to us. Once it is shipped back to us we will refund you.